Uncategorized

Why Outsourcing Marketing Beats Hiring In-House for SMEs

Illustrated tug of war between in -house vs outsourced marketing concept.

Small to mid-sized enterprises (SMEs) face an increasingly complex marketing landscape. With limited budgets, growing competition, and evolving digital tools, the challenge of building and sustaining an effective marketing function has never been greater. Many business owners are left wondering whether they should build an in-house marketing team or seek external support.

Businesses should have a greater understanding of why outsourcing your marketing function, particularly through a strategy-first consultancy like Opportunity Marketing, can be more cost-effective and impactful than hiring in-house.


Opportunity Marketing provides SMEs with a cost-effective and strategic alternative to hiring an in-house marketing team by acting as an outsourced marketing consultant rooted in a strategy-first approach. We help business owners clarify their marketing objectives, implement tailored plans, and manage all activity with complete impartiality and senior-level expertise, making sure every pound spent delivers measurable ROI. Our flexible, transparent service allows you to access director-level marketing support without the overhead, risk, or long-term commitment of full-time employment. Contact Us: 0333 320 4108 or info@opportunitymarketing.co.uk


The SME Marketing Challenge: Limited Resources, High Expectations

SMEs typically operate with lean teams and constrained budgets. As businesses grow, the need to generate leads, retain customers, and build brand presence becomes essential. Marketing is often misunderstood or executed reactively without a clear strategic direction. Many businesses tend to jump straight into tactical execution, running paid ads, commissioning a new website, or hiring someone to manage social media, without taking the time to define what success looks like.

Without a cohesive strategy, these activities become disjointed and yield poor returns. Worse, hiring an internal marketing resource too early or at the wrong level can exacerbate the problem. This is where outsourcing, done strategically, becomes not just a viable alternative but a smarter investment.

Graphic depicting how to choose between inhouse an outsourcing

The True Cost of Hiring In-House: More Than Just Salary

When considering in-house marketing, most SMEs focus on base salaries. The full cost of employment goes far beyond that. Let’s break down what hiring an internal marketing manager or executive really involves:

  • Base Salary: A competent marketing executive will typically command £30,000–£45,000 per year. A senior manager or marketing director can cost between £60,000 and £100,000 per annum.
  • National Insurance and Pension Contributions: These statutory costs add an estimated 15%–20% on top of salary.
  • Training and Development: Ongoing professional development is necessary to keep marketing skills current, especially in digital marketing.
  • Software and Tools: CRMs, email platforms, scheduling tools, design suites, and analytics tools can cost hundreds per month.
  • Recruitment Fees: Finding the right person can cost 15–25% of their annual salary if using an agency.
  • Holiday, Sickness and Admin Costs: Covering absent staff or managing HR issues can be time-consuming and costly.

All of these overheads contribute to a total cost of employment that can be up to 1.4–1.6x the salary figure alone. For many SMEs, that’s a hefty burden, particularly if the hire turns out to be underqualified, poorly supported, or simply not aligned with the business’s goals.

What Is Outsourced Marketing? And How Does It Work?

Outsourced marketing involves bringing in an external marketing partner to manage all or a significant part of your marketing function. Unlike a freelance creative or traditional agency, outsourced marketing with a strategy-first consultancy like Opportunity Marketing means that:

  • Your marketing is based on a clear, well-defined strategic foundation.
  • Activities are planned and implemented in alignment with your business objectives.
  • You gain access to senior-level marketing expertise without paying for it full-time.
  • External specialists (designers, PPC managers, content writers) are project-managed on your behalf.

At Opportunity Marketing, outsourcing begins only once a strategic roadmap has been created, typically through our Fast Track Marketing Plan. This ensures that all implementation activity is laser-focused on achieving measurable business growth.

Cost Comparison: In-House vs. Outsourced Marketing

Let’s illustrate how the cost-efficiency of outsourcing plays out in real terms.

In house vs outsourced costs

In-House Marketing Manager (UK Average)

  • Salary: £40,000
  • NI & Pension: £7,500
  • Tools/Training/Benefits: £3,500
  • Recruitment Cost: £6,000
  • Annual Total: £57,000 (Year 1), £51,000 (ongoing)

Outsourced Marketing Consultant (OM Average Retainer)

  • Strategy & Planning (one-off): £3,995 (Fast Track Marketing Plan)
  • Monthly Retainer: £2,000–£3,000 (depending on needs)
  • No recruitment, no benefits, no long-term contract
  • Annual Total: £27,995–£39,995

When you compare these figures, outsourcing can save between £11,000 and £29,000 per year while delivering senior-level expertise and a strategy-led approach. The flexibility to scale support up or down means you avoid being locked into fixed payroll costs if business conditions change.

Strategic Oversight Without Internal Risk

In-house hires frequently encounter difficulties in connecting marketing theory with business impact. Many junior marketers, even those with excellent academic backgrounds, lack the commercial experience to align tactics with business strategy. Without senior oversight, activity can become unstructured, inconsistent, or misdirected.

With outsourced marketing from Opportunity Marketing:

  • Every action is part of a clear plan.
  • Your consultant brings director-level insight from day one.
  • There is no internal management burden; you don’t need to supervise or direct activity.
  • Performance is measured continuously and reviewed against KPIs.

This eliminates the risk of “winging it, a common issue when businesses hire internally without strategic leadership.

An Impartial, External Perspective You Can Trust

Another advantage of outsourcing is the independence that comes with external support. Internal teams can become emotionally attached to particular campaigns or activities, leading to biased decision-making. There’s also the challenge of internal politics or resistance to change.

An external marketing consultant offers objectivity, transparency, and a focus on outcomes. At Opportunity Marketing, we are completely impartial; we don’t sell design, PPC, SEO, or social media services in isolation. We only recommend what will deliver ROI, not what we have a vested interest in executing.

That level of impartiality is difficult to maintain internally or through creative agencies with specific services to sell.

Better ROI Through Measured, Scalable Delivery

Opportunity Marketing’s outsourced clients benefit from a results-driven, performance-focused model:

  • Clear KPIs: Before implementation begins, we define what success looks like.
  • Monthly & Quarterly Reporting: Clients receive performance dashboards and strategic updates.
  • Ongoing Optimisation: Activity is reviewed and adjusted based on results.
  • No Wasted Spend: We remove ineffective tactics and reallocate resources accordingly.

This structured approach means that you’re not just outsourcing “marketing tasks”; you’re investing in a measurable growth system.

Target showing benefits of outsourced marketing

When Does Outsourcing Make the Most Sense?

While outsourcing has broad benefits, it’s especially effective in the following situations:

  • You have no internal marketing team and need strategic support.
  • You’ve tried hiring internally, and it hasn’t delivered.
  • You are spending on multiple marketing channels but seeing poor ROI.
  • You want flexibility in your marketing support without long-term contracts.
  • You’re ready to invest in marketing but want to do it properly, starting with a strategy.

For SMEs with a £0.5m–£10m turnover, outsourcing offers access to senior marketing expertise that would otherwise be unaffordable internally.

Case Study Snapshots: Outsourcing That Delivers

Here are a few examples of how outsourced marketing with Opportunity Marketing has delivered measurable results:

Stay Sourced – 45% Sales Growth in 3 Years

By acting as their outsourced marketing department, OM developed and implemented a structured strategy that increased visibility, improved messaging, and delivered tangible revenue growth.

Gary Resiman of STay SOurced with testimonial

Prestige Court – 70% Occupancy in 6 Months

Strategic repositioning and tactical activity delivered rapid occupancy growth through a tightly managed outsourced marketing plan.

Leeds Children’s Charity: 21% Uplift in Fundraising Income

Through outsourced support and strategic realignment, the charity improved donor targeting and campaign effectiveness.

These results highlight what SMEs can achieve when outsourcing is done strategically with clarity, commitment, and consistency.

Outsourcing vs. Hiring: Pros and Cons

Cost
Outsourced marketing typically offers lower overall costs. In-house hires come with a higher salary, plus additional overheads such as National Insurance, pensions, and recruitment fees.

Expertise
With outsourcing, you gain senior-level strategic insight from day one. In contrast, the level of expertise with an in-house hire can vary widely depending on budget and experience.

Flexibility
Outsourced support can be scaled up or down based on business needs. In-house roles are fixed in terms of cost and working hours.

Onboarding Time
Outsourcing can begin almost immediately after your strategy is in place (usually 1–2 weeks). Hiring in-house can take 2–3 months from recruitment to full onboarding.

Strategic Thinking
A strategic foundation is central to outsourced marketing. In-house hires often focus more on tactics unless you’re hiring a senior marketing director.

Execution
Outsourced consultants manage third-party specialists on your behalf. In-house hires often need time, supervision, and internal support to deliver campaigns.

Objectivity
Outsourced consultants provide impartial, independent advice. In-house staff can be influenced by internal biases, culture, or pressure to maintain the status quo.

Scalability
An outsourced model is highly adaptable and can grow with your business. In-house capacity is limited to the time and skillset of one individual.

Management Burden
Outsourcing significantly reduces your management burden. In-house hires typically require onboarding, direction, reviews, and personal development planning.

Long-Term Risk
Outsourced services usually operate on rolling agreements with minimal risk. In-house hires come with long-term commitments, redundancy risk, and recruitment costs.

The Opportunity Marketing Difference

At Opportunity Marketing, we’ve been delivering outsourced marketing support to ambitious SMEs for over 15 years.

Our clients choose us for the following reasons:

  • A proven strategic framework backed by real-world results.
  • Impartial, commercially minded recommendations.
  • Clarity, structure, and execution support without hidden agendas.
  • Cost-effective access to director-level marketing thinking.

We don’t just advise; we roll up our sleeves and help you implement.

Why choose OM Question Mark

Think Strategy First, Spend Smarter

In-house marketing hires can work if the timing, budget, and experience levels are aligned. But for many SMEs, jumping into internal recruitment without strategic direction leads to wasted time, lost investment, and missed growth opportunities.

Outsourcing your marketing, particularly through a strategy-first consultancy like Opportunity Marketing, offers:

  • Immediate access to expertise.
  • Significant cost savings.
  • Flexible, scalable support.
  • Measurable results and ROI.

When your marketing partner is aligned with your goals, not their own service offering, you gain clarity, confidence, and commercial results.

Frequently Asked Questions FAQs:

Is outsourcing marketing really more affordable than hiring someone in-house?

Outsourcing your marketing can be significantly more cost-effective than recruiting an in-house marketing executive or manager. When you account for salaries, pensions, recruitment fees, software, and training costs, hiring internally often costs 1.5 to 2 times the base salary.

With outsourced support from a strategy-first consultancy like Opportunity Marketing, you gain director-level expertise, structured planning, and flexible monthly support at a fraction of the cost.

What makes Opportunity Marketing’s outsourced service different from a marketing agency?

Unlike marketing agencies that focus on delivering specific services (like SEO or social media), Opportunity Marketing starts with a strategy-first approach that aligns all marketing activities with your business goals. We don’t sell isolated tactics we provide impartial advice and manage third-party providers as needed, ensuring every action is commercially sound and ROI-focused.

This makes us a true extension of your business, offering the guidance of an outsourced marketing director without the full-time overhead.

Will I lose control of my marketing if I outsource it?

Not at all outsourcing your marketing with Opportunity Marketing means you gain clarity, structure, and strategic direction while remaining fully in control of decision-making. We work collaboratively with you, provide transparent reporting, and adapt support to your business’s pace and goals.

Instead of juggling disconnected activities, you’ll benefit from expert project management, consistent execution, and better results without micromanaging the process.

Take the First Step Towards Smarter Marketing

If you’re in the process of hiring a marketing executive or have already done so and are dissatisfied with the outcomes, it’s time to reconsider.

  • Book a consultation with Opportunity Marketing.
  • Let us help you build a tailored, ROI-driven strategy.
  • See how outsourcing could save you thousands while delivering more.

Visit opportunitymarketing.co.uk to get started or learn more about our Fast Track Marketing Plan, the first step to doing marketing the right way.

Strategic Thinking and Planning for Marketing Success

Online Course

STRATEGIC MARKETING MASTERY: YOUR PLAN FOR PROFITABLE GROWTH

Learn More

SHARE ON:

Ian Kirk

Founder at Opportunity Marketing

Ian is the founder of Opportunity Marketing marketing, with over 18 years of experience in successfully setting up marketing departments, creating marketing strategies and implementing these strategies across a wide number of SME companies in both the B2B and B2C sectors through a variety of channels.

LEEDS CHILDREN’S CHARITY


RESULT: 21% UPLIFT IN FUNDRAISING INCOME AND A MUCH WIDER AWARENESS OF THE CHARITY HAS SAFEGUARDED ITS FUTURE.

 

Scenario

The Leeds Children’s Holiday Camp Association was one of the oldest charities is Leeds, but was struggling to generate funds with low awareness and potential funding grants reducing.

Solution

Opportunity Marketing created a marketing strategy for the charity which involved a complete rebrand and a wider income focus on corporate and individual supporters and donators.

“Opportunity Marketing is a highly creative and inventive marketing company that has produced ideas and a strategy to promote and raise the profile of the business in the most effective manner. We have always found them to be friendly and efficient, whilst giving absolute priority to the best interests of the business.”

Verlie McCann
Leeds Children’s Charity

PRESTIGE COURT

 

RESULT: 70% OCCUPANCY WITHIN 6 MONTHS AND 100% OCCUPANCY WITHIN 12 MONTHS.

 

Scenario

Prestige Court were a newly refurbished office provider on the outskirts of Leeds.  They had failed to fill a single office in 8 months of trading and the financial drain of the empty building on the landlord was reaching a critical stage.

Solution

Opportunity Marketing researched and analysed the marketplace and developed and implemented a marketing strategy to attract and convert a high number of clients to the offices.

“Opportunity Marketing helped us to identify our target market and clearly define our proposition.  I am pleased to say they delivered the results within the promised timescales.”

Pat Gilligan
Prestige Court

STAY SOURCED

 

RESULT: 45% SALES GROWTH OVER THE LAST 3 YEARS.

 

Scenario

Stay Sourced had been trading for three years within very difficult market conditions where many companies had been going out of business.  Stay Sourced were growing at a slow rate (6%) and were relying purely on referrals for new clients.  They needed to be proactive in order to achieve their ambitious growth plans.

Solution

Opportunity Marketing created a marketing plan, which clearly defined how Stay Sourced should be uniquely positioned in the marketplace and how to create a pipeline of new clients in addition to the organic growth it was achieving.

“We are delighted with the results Opportunity Marketing are achieving and, put simply, over the last 3 years, they have become our marketing department.”

Ben Rosenberg
Stay Sourced

Request a call back

SMALL BUSINESS MARKETING IDEAS

UPDATED FOR 2024!

50 Top Marketing Download

Download the free eBook today!

THE A-Z OF MARKETING

A complete guide that simplifies the wonderful world of marketing.

MAKE AN ENQUIRY